Privacy Policy
Effective Date: May 1st 2025
TNT Billing Solutions (“TNT,” “we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal and health-related information when you visit our website (https://tnthbs.com/
) or engage our services. By using our Site or Services, you agree to this Policy.
1. Information We Collect
a. Information You Provide
Name, email address, phone number, business information, and billing/payment details.
Patient or client information that you share with us in connection with billing and revenue cycle services.
Forms, inquiries, and documents you submit through the Site or Service Agreements.
b. Automatically Collected Information
IP address, browser type, device data, and usage patterns (via cookies and analytics tools).
Log data such as pages visited, time spent, and referral links.
c. Third-Party Information
Data received from partners such as EMR systems, clearinghouses, or payment processors as part of billing workflows.
2. How We Use Information
We use information to:
Deliver and manage billing, coding, and revenue cycle services.
Process claims, payments, and payer communications.
Communicate with clients and respond to inquiries.
Maintain compliance with healthcare regulations, including HIPAA.
Improve our website, processes, and service quality.
Send relevant updates, invoices, or notices.
3. Protected Health Information (PHI)
3.1 HIPAA Compliance. When TNT receives, processes, or stores Protected Health Information (“PHI”), we act as a Business Associate under HIPAA. We maintain administrative, physical, and technical safeguards to protect PHI.
3.2 Business Associate Agreements (BAA). TNT will enter into a BAA with covered entities (e.g., healthcare providers) as required by HIPAA before handling PHI.
3.3 Limits on PHI Use. PHI will only be used for permitted healthcare operations and billing functions, unless otherwise authorized by the covered entity or required by law.
4. Data Sharing & Disclosure
We do not sell personal information. We may share information with:
Service Providers: Clearinghouses, software vendors, secure data storage providers, or contractors assisting in service delivery.
Legal Compliance: If required by law, regulation, subpoena, or government request.
Business Transfers: In the event of merger, sale, or reorganization, data may transfer to a successor.
5. Data Security
We employ reasonable administrative, physical, and technical safeguards to protect personal information and PHI, including:
Encrypted communications and secure access protocols.
Role-based access controls to sensitive information.
Staff training on HIPAA compliance and data security.
Despite safeguards, no system is completely secure. We cannot guarantee absolute security of transmissions or storage.
6. Data Retention
We retain information only as long as necessary to provide services, comply with contracts, meet legal or regulatory obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your role (client or patient of a covered entity), you may have rights under HIPAA and applicable state law, including:
Access & Correction: Request access to or correction of your information.
Restrictions: Request limitations on how PHI is used or disclosed.
Accounting of Disclosures: Receive a record of certain PHI disclosures, if applicable.
Opt-Out: If receiving marketing communications from TNT, you may opt out anytime.
To exercise rights, contact us at: [Insert Contact Email].
8. Cookies & Website Tracking
Our website uses cookies and analytics tools (e.g. Google Analytics) to:
Monitor website traffic and performance.
Improve user experience.
Track marketing effectiveness.
You may disable cookies in your browser settings, though some site functions may be limited.
9. Third-Party Links
Our Site may contain links to third-party websites. TNT is not responsible for their content or privacy practices. Review their policies before submitting information.
10. Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal data from them. If such data is found, it will be deleted promptly.
11. International Users
Our Site and Services are operated in the United States. If you access from outside the U.S., your data may be transferred and stored here, where laws may differ from your jurisdiction.
12. Updates to This Policy
We may revise this Privacy Policy at any time. Updates will be posted here with a new Effective Date. Continued use of the Site or Services after updates constitutes acceptance.
13. Contact Us
For questions about this Privacy Policy or our data practices, contact us